Privacy Policy

Personal Data
When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”). All our servers are within the European Economic Area, both the data collected during the purchase process and the email collected when you subscribe to the newsletter.

Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@lubulona.com or mailing us at: Lubulona, Calle Bailén 11, MOB, 08010 Barcelona, Spain

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact Lubulona and we will provide you with your personal data via e-mail.

Right to portability:
Whenever Lubulona processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a Lubulona account you can edit your personal data under your account page.

Right to erasure:
You have the right to erase any personal data processed by Lubuona at any time except for the following situations:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with Lubulona, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your debt has been sold to a third party within the last three years or one year for deceased customers
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Lubulona’s legitimate interest. Lubulona will not continue to process the personal data unless we can demostrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* following the instruction in each marketing emails
* by editing the settings of your Lubulona account

Right to restriction:
You have the right to request that Lubulona restricts the process of your personal data under the following circumstances:
* if you object to a processing based Lubulona:s legitimate interest, Lubulona shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, Lubulona must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if Lubulona no longer needs the personal data but it is required by you to defend legal claims.

 

Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our shop is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

How long do we keep your data?
We will keep your data for direct marketing until you withdraw your consent. If you made a purchase, we may need to keep your data as per tax rules.

Subscription to the newsletter
In the event that you authorize your subscription to the LUBULONA Newsletter, we will provide you with information about our products and services, through email.
The subscription to the Newsletter of LUBULONA may entail the use of your Personal Data to make personalized advertising available to you, related to our products and services through emails.
For the management of our newsletter and marketing campaigns, we use Acumbamail (https: www.acumbamail.com). Acumbamail has the data provided (email) on servers that are within the European Economic Area.

Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, feel free to contact us at info@lubulona.com.